Returns & Exchanges

At Red Apple, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items. If your order doesn't meet your expectations, simply follow our streamlined process to receive a full refund or a replacement.

Return Process

• 1.
  Initiate Your Request

  Log into your Red Apple account and visit the 'Order History' section to select the items you wish to return and generate a return authorization.

• 2.
  Pack Your Items

  Carefully place the products in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.

• 3.
  Ship the Package

  Print the prepaid shipping label provided in your email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund back to your original payment method within 5 to 7 business days.